Classy Client Response Email Templates

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Classy Client Response Email Templates

45.00 55.00

Need help with a tricky email response? Unhappy client? Misunderstanding? Client wants to cancel their order, but you have a signed contract?

These situations are never easy and it can be hard to find the right words. Cassie from Blush Bloom Boudoir has the solution! The Classy Client Response Templates are complete responses, as well as a list of rules to make sure your communication is professional, polite and firm. They make client communication easy, even when conversations get tough. Proper wording and communication can make or break an issue with a client and these templates and rules for communication will help you keep your responses sounding cool and calm (even when you want to kick and yell).

With an instant download you’ll receive the templates in your inbox within minutes. Client communication has never been so easy!

Templates include :

  • Client wants to do their viewing online and you don’t allow this

  • Model wants to take back her model release (reveal is DONE and products ARE purchased)

  • Model client wants to take back her model release (Reveal is NOT done, products are NOT purchased)

  • Regular paying client with a spouse/family member/boss who is mad and now wants to take back the release

  • Client is cancelling and wants a refund on a non-refundable retainer

  • Client wants to reschedule and you require a rescheduling fee

  • Client says they didn’t know the pricing and now is mad (reveal and order session ARE done)

  • Client says they didn’t know the pricing and is mad (reveal is NOT done)

  • All sales are final - no order changes or refunds

  • Client misses a payment on a payment plan

  • Client is unhappy with how she looks (not because of the photos, but she just doesn’t love the way she looks)

  • I had fun at the session, but can’t justify the images due to cost

  • Client wants unedited images/raw files or thinks more photos exist

  • Client wants copyright (when they don’t understand what this means)

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This product is sponsored by Do More Photographers. This means that while we stand behind it 100%, we are not the creators. For any issues please contact Cassie Trebar at blushbloomboudoir@gmail.com

As this is a digital download, all sales are final. By submitting payment and downloading the product, purchaser is agreeing to these Terms and Services.